Privacy Policy - video-toolkit.com

Introduction

This privacy policy ("Policy") describes how video-toolkit.com ("Company," "we," "our," or "us") processes, collects, uses, and shares personal data when you use our website and services at video-toolkit.com (the "Service"). Please read this Policy carefully to understand our practices regarding your personal data.

1. Personal Data We Collect

1.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (processed through our payment providers)
• Profile information (optional profile picture, preferences)
• Communication data (when you contact our support team)
• Content you upload for processing (video files and related metadata)

1.2 Information Automatically Collected

When you use our Service, we automatically collect:

• Device information (operating system, browser type, device type)
• Usage data (features used, timing and frequency of use)
• IP address and location data (country, region, city)
• Log data (access times, pages viewed, error logs)
• Performance data (upload/download speeds, processing times)

2. How We Use Your Data

We use your personal data for the following purposes:

• Providing and maintaining the Service
• Processing your video content
• Managing your account and subscription
• Sending service updates and notifications
• Processing payments and transactions
• Improving and optimizing our Service
• Providing customer support
• Detecting and preventing fraud
• Complying with legal obligations

3. Data Storage and Security

3.1 Content Storage

• Uploaded files are stored temporarily for processing
• Processed files are automatically deleted after 24 hours
• We do not maintain backups of your uploaded or processed files
• We implement industry-standard security measures to protect your data

3.2 Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers
• Regular security updates and monitoring

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

• Essential cookies:

  Required for basic site functionality

• Functional cookies:

  Remember your preferences

• Analytics cookies:

  Help us understand site usage

• Performance cookies:

  Monitor and improve service performance

4.2 Cookie Control

You can control cookies through your browser settings. Disabling certain cookies may limit some Service functionality.

5. Sharing Your Information

We may share your information with:

• Service providers (payment processors, hosting providers)
• Analytics providers
• Legal authorities when required by law
• Business partners (with your consent)

We do not sell your personal data to third parties.

6. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Export your data
• Withdraw consent
• Opt-out of marketing communications

To exercise these rights, contact us at support@video-toolkit.com

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children under 13. If we learn we have collected such data, we will delete it.

8. International Data Transfers

We may transfer your data to countries outside your residence. When we do, we ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Privacy Shield certification
• Adequate jurisdiction determinations

9. Data Retention

We retain your data for as long as:

• Your account is active
• Needed to provide our services
• Required by law
• Necessary for legitimate business purposes

10. Changes to This Policy

We may update this Policy periodically. We will notify you of material changes by:

• Posting the new Policy on our website
• Sending you an email notification
• Displaying a notice in your account

11. Contact Us

For questions about this Policy or our privacy practices:

• Email: support@video-toolkit.com

12. Additional Information for EU Users

If you are in the European Union, you have additional rights under GDPR, including:

• Right to be forgotten
• Right to data portability
• Right to restrict processing
• Right to object to automated decision-making

Our Data Protection Officer can be contacted at support@video-toolkit.com